Industries

Hospitality

Front desk, room folios, outlet billing and one ledger across the property, so a guest charging dinner to a room does not create a reconciliation problem.

The work

One property, one ledger.

Hotels and restaurants usually run a property management system, a separate restaurant till, and accounts in a third place. The joins are manual and they leak.

We implement booking and front desk alongside outlet billing and the back office, so room revenue, food and beverage, and stock consumption all post into the same accounts without anyone rekeying a thing.

Hospitality operations running on Cloudrock systems

What we hear

The problems that bring hospitality businesses to us.

01

Room and outlet revenue never tie out

Charges posted to a folio at the restaurant do not match what the till reported, and the difference is argued about at month end.

02

Beverage and kitchen stock is guesswork

Consumption is not linked to sales, so theoretical and actual usage are never compared.

03

Booking data lives outside the accounts

Occupancy and average rate come from one system and revenue from another, and the two rarely agree.

04

Shift handovers lose information

Cash, comps and voids are recorded inconsistently depending on who was on.

What changes

What the business looks like afterwards.

Folios that hold

Every charge from any outlet lands on the guest folio and in the ledger at the same moment.

Recipe-level stock

Sales deplete ingredients by recipe, so theoretical versus actual usage becomes a weekly report rather than an annual surprise.

Revenue you can report

Occupancy, average rate and outlet performance from the same data the accounts are built on.

Run a hospitality business?

Book a working session and we will walk your actual process, not a generic demo.

Book a working session